- JSDCLOUD-16288[JSM Chat] Ability to include the username who raised the request via assist in the issue history (Jira view)
- JSDCLOUD-16287Retain View Settings in Jira Service Management Queues View
- JSDCLOUD-16286Display Automation error logs in a pop-up/warning message on the work item view screen as well when an Action fails
- JSDCLOUD-16285Ability to schedule the virtual agent assist to automatically enable/disable on weekends or holidays
- JSDCLOUD-16284Enhanced Customer Management in JSM for Non-Portal Users
- JSDCLOUD-16283Customer unable to add any users that are not in same ORG in user picker field of FORMS.
- JSDCLOUD-16282Customer unable to search themselves in user picker field.
- JSDCLOUD-16281Balanced Workload for On-call responder assignment
- JSDCLOUD-16278Error trying to edit queue JQL in HR service management project
- JSDCLOUD-16277Availability to use Glossary from Confluence directly in the portal
- JSDCLOUD-16279Failed to link alert
- JSDCLOUD-16276Notify Admins of defined Operations Audit Log events
- JSDCLOUD-16275Searching for incidents using the Link Incidents button from alerts doesn't return incident tickets with translated incident issue types
- JSDCLOUD-16274Create Project : Expand/collapse state of the button not defined
- JSDCLOUD-16273Adding a header image to an article causes the screen to flicker
- JSDCLOUD-16272Deleting a team associated with a Service causes error when deleting the Service
- JSDCLOUD-16270Improve Alias Field Transparency & Warnings in Opsgenie Alert Rules
- JSDCLOUD-16269Ability to synchronize Customer and Organization details from Assets Objects automatically
- JSDCLOUD-16268Ability for Administrators to Override/Manage Jira Mobile App user settings with Administrative Permissions or Global Policy
- JSDCLOUD-16267Able to set Entitlement via Automation
- JSDCLOUD-16266Approval messages on Android do not include Reporter information.
- JSDCLOUD-16265Ability to use 'Create with AI' option in Team Managed JSM projects.
- JSDCLOUD-16264Ability to include comments in the Request Resolved customer notification
- JSDCLOUD-16263Assets : Automation to copy Date attribute from one object to another object results in Incorrect date being updated.
- JSDCLOUD-16262SLA goals using requestTypesInGroup() JQL don't apply to matching tickets
- JSDCLOUD-16261Assets : After Creating New Object users should be re-directed to newly created object
- JSDCLOUD-16260Operations - no JSM integration available in AppSignal
- JSDCLOUD-16259Escalation Policy cannot be saved with special characters in its name
- JSDCLOUD-16258Forms: Asset Object Field shows incorrect object icon for unlicensed users on the customer portal
- JSDCLOUD-16257Show Description field in Assist bot messages
- JSDCLOUD-16256Ability to recalculate SLA based on history from previous project
- JSDCLOUD-16255Disparity between team members on JSM and merged Opsgenie
- JSDCLOUD-16254Increase limit of 50 request types (per group) for Company managed JSM projects
- JSDCLOUD-16252Virtual Service Agent (VSA) project list in Help Centre takes a while to load
- JSDCLOUD-16251Improvement on updating "Locked Forms" and "Open Forms" value after the form updated
- JSDCLOUD-16250Ability to get Knowledge base "Shareable URL" selecting Help center
- JSDCLOUD-16249JSM Workload is not showing issues with breached SLA
- JSDCLOUD-16248Comment created on issue in restricted project containing valid key via email
- JSDCLOUD-16247Support smart links functionality in form fields
- JSDCLOUD-16246Delay until an alert event occurs fails intermittently
- JSDCLOUD-16271Ability to create permissions for incoming emails to Jira SD using Organization Domains
- JSDCLOUD-16245Updating a team name does not update the escalation policy to reflect the new name of the team
- JSDCLOUD-16244Ability to make use smart value in suffix while "Create Slack Channel for Incident"
- JSDCLOUD-16243Ability to get slack channel id after creation using "Create Slack Channel for incident"
- JSDCLOUD-16242Ability to hide/move feature added views to the Project landing screen
- JSDCLOUD-16241Changing default language fails for project when restrictions are enabled for request type
- JSDCLOUD-16240Add ability to manage/enforce JSM Customer Access settings at Org level
- JSDCLOUD-16239Replying on a resolved conversation thread results in manually raising the request when Virtual agent message says that the Virtual service agent would raise a request.
- JSDCLOUD-16238Error message response from Rest APIs should be in JSON or support JSON
- JSDCLOUD-16237Ability to have link back to Slack message from JSD ticket when Slack virtual agent creates it
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