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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Component/s: Administration - Feature Usage - Assets
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None
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1
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Severity 3 - Minor
Issue Summary
When there is currently an existing "Extra objects" addon and attempting to change the limit from the UI an error is thrown preventing the ability to increase.
Steps to Reproduce
- Follow https://support.atlassian.com/jira-service-management-cloud/docs/manage-your-bill-for-extra-objects-for-assets/ and setup a subscription to extra objects
- Go to /jira/settings/products/servicedesk/feature-usage?feature=assets
- Click on Increase usage limit
Expected Results
A modal should appear allowing you to increase your usage limit
Actual Results
An error message is returned to the user Something went wrong on our end If this keeps happening, share this information with your admin, who should contact support.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available