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Suggestion
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Resolution: Unresolved
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- It would be great if we had the option to restrict the Forms based on "Issue types". Forms configured for specific issue types must be displayed only for the issues with the same issue types.
- Currently we have "Recommended Form" which will display the selected form on top of the list for a specific issue type. Other forms are also displayed.
Recommended Form
ProForma lets you include multiple forms on a single issue/request. When an agent adds a form to an issue/request, they are presented with a list of available forms. Recommended forms are shown at the top of the list. Use this setting to recommend a form for a given issue type.
Form Settings page provides more information about the configuration details for Forms.
- Ensure each Proforma form type can be added only once to a Jira issue while allowing different form types to be added.
- Basically, we would like to prevent duplicate Proforma forms from being added to a Jira issue.