Automation form does not works when fire other event than Generic Event

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Automation
    • 2

      Issue Summary

      This is reproducible on Data Center: (yes)

      Steps to Reproduce

      1. Add form automation to the following:
      2. Navigate to the Done workflow transition.
      3. Modify the Fire Event post-function from "Generic Event" to "Issue Resolved" event: 
        Fire a Issue Resolved event that can be processed by the listeners.
      4. Publish the workflow.
      5. Create a new issue and change the status to "Done" and the new form is not added.

      A video recording to demo the issue: Screen Recording 2024-09-19 at 1.30.16 PM.mov

      Expected Results

      Proforma automation creation form should be listening to any events or not depending on specific event to trigger the form.

      Actual Results

      Proforma automation creation form only listen to Generic Event.

      Workaround

      • Change the Fire Event to Generic Event in the workflow post-function.
      • If you want to fire other custom Event, you may want to add a new Fire Event post-function for the custom event.

        1. image-2024-08-16-09-37-36-841.png
          image-2024-08-16-09-37-36-841.png
          45 kB
        2. Screen Recording 2024-09-19 at 1.30.16 PM.mov
          36.59 MB

            Assignee:
            Unassigned
            Reporter:
            John Chin (Inactive)
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            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: