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  1. Proforma Server & Data Centre
  2. FORMDC-526

Forms: Allow multiple forms for a single request type in the customer portal

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Portal
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      Currently, it's not possible to display multiple forms for a single request type when creating a ticket in the customer portal.

      Suggestion

      It would be great if we can add multiple forms to a single request type to be displayed during the ticket creation in the customer portal.

          Form Name

            [FORMDC-526] Forms: Allow multiple forms for a single request type in the customer portal

            Use case example:

            We have a form to request permissions on projects (a very detailed one with multiple checkboxes). This form can be reused numerous times in other requests when asking for permission.

            It would be helpful if you could implement the feature by adding an ordering method to instruct JSM about the order to show the forms.

            At the same time, it could be useful to tell JSM where it has to eventually show the JSM fields of the specific request, on the top, on the bottom, or in the middle between two forms.

            Stefano Coletta added a comment - Use case example: We have a form to request permissions on projects (a very detailed one with multiple checkboxes). This form can be reused numerous times in other requests when asking for permission. It would be helpful if you could implement the feature by adding an ordering method to instruct JSM about the order to show the forms. At the same time, it could be useful to tell JSM where it has to eventually show the JSM fields of the specific request, on the top, on the bottom, or in the middle between two forms.

              Unassigned Unassigned
              1880f46753e9 Tripura (Inactive)
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                Created:
                Updated: