ProForma forms' download shouldn't be affected by the Rate Limiting set for the REST API

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Issue View

      Issue Summary

      ProForma forms' download shouldn't be affected by the Rate Limiting set for the REST API calls

      Steps to Reproduce

      1. Set some Rate limiting for the REST API calls by navigating to Jira administration > System > Rate limiting ( More details on this page) 
      2. Limit the REST API calls for users to 5 to 10
      3. Try downloading ProForma forms from the issues for more than 10 times

      Expected Results

      ProForma forms should be downloaded without issues and shouldn't be affected by the REST API rate limiting and provide more options to handle this within ProForma administration features.

      Actual Results

      The below exceptions are thrown in the logs and nothing happens when the user tries to download the form 

      User [TESTUSET] has been rate limited

      ProForma down load hits this REST API end point so eventually hitting Rate limit after a few calls if Rate Limit is enabled.

      /rest/proforma/api/2/issues/{Issue-Key}/forms

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Devisree Gedda
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: