Next-gen projects are the newest projects in Jira Service Desk.
Our teams have totally reimagined the product to focus on making it easier to use and more powerful for modern software teams. In this new experience, software teams have more autonomy in the way they work while still delivering the power Jira administrators expect.
The Next-gen projects are already available for our customers but we are still working to deliver all functionalities we know from old times Jira in a simpler, more intuitive, and more consistent way.
In order to keep you as informed as possible, we're collecting missing features in this issue's subtasks. As features become available, we'll update the subtasks to let you know what's changed.