Team-managed Jira Service Desk Projects

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      Team-managed projects are the newest projects in Jira Service Desk. 

      Our teams have totally reimagined the product to focus on making it easier to use and more powerful for modern software teams. In this new experience, software teams have more autonomy in the way they work while still delivering the power Jira administrators expect.

      The team-managed projects are already available for our customers but we are still working to deliver all functionalities we know from old times Jira in a simpler, more intuitive, and more consistent way.

      In order to keep you as informed as possible, we're collecting missing features in this issue's subtasks. As features become available, we'll update the subtasks to let you know what's changed.

        1.
        		 Unable to import a JSON/CSV file to Service Desk next-gen projects Sub-task Closed Jehan Gonsalkorale
        2.
        		 Add the "Show transition in the customer portal" checkbox for next-gen/team-managed projects Sub-task Closed Jehan Gonsalkorale
        3.
        		 Time Tracking for Next-Gen JIRA Service Desk projects Sub-task Closed Unassigned
        4.
        		 Ability to add a resolution on tickets when using JSD next-gen Sub-task Closed Unassigned
        5.
        		 Ability to modify the Priority list on Jira Service Desk Next Gen Sub-task Closed Unassigned
        6.
        		 Reorder workflow transitions in next-gen projects Sub-task Open Unassigned
        7.
        		 Have rules for Next_Gen projects to Assign issues and update issue fields Sub-task Closed Unassigned
        8.
        		 Ability to set Attachment field as required in next-gen project request type Sub-task Open Unassigned
        9.
        		 Enable the approvers on next-gen projects Sub-task Closed Christophe (Inactive)
        10.
        		 Outgoing email address configuration Sub-task Closed Unassigned
        11.
        		 Configuring agent notifications Sub-task Closed Unassigned
        12.
        		 Ability to configure issue layout for Jira Service Desk issues Sub-task Closed Unassigned
        13.
        		 Ability to change the issue type/request type for email channel when using team-managed projects Sub-task Open Unassigned
        14.
        		 Allow adding value to the "Resolution" field on JSM team managed requests Sub-task Open Jehan Gonsalkorale
        15.
        		 Ability to clone next-gen projects Sub-task Closed Unassigned
        16.
        		 Ability to alias workflow status for help seekers Sub-task Closed Unassigned
        17.
        		 Ability to change the default language Sub-task Closed Unassigned
        18.
        		 Not able to drag and drop/create a new workflow transition Sub-task Closed Unassigned
        19.
        		 Ability to create sub-tasks/child issues on team-managed projects Sub-task Open Unassigned
        20.
        		 Add the ability to configure Issue security level Sub-task Closed Unassigned
        21.
        		 Ability to associate a screen with a workflow transition Sub-task Closed Unassigned
        22.
        		 The "Work on requests" permission under Next-Gen manage roles should contain the product access warning Sub-task Closed Unassigned
        23.
        		 Ability to configure "People" field in next-gen projects Sub-task Open Rachel Crossman (Inactive)
        24.
        		 Allow next-gen projects to support the Development panel Sub-task Open Unassigned
        25.
        		 Ability to delete status in JSD Next-Gen Sub-task Open Unassigned
        26.
        		 Ability to Create the Service Desk Customer role in Team-managed projects Sub-task Open Rachel Crossman (Inactive)
        27.
        		 Unable to delete existing approver fields Sub-task Open Unassigned
        28.
        		 Ability to restrict to knowledge base articles with labels Sub-task Open Unassigned
        29.
        		 Ability to link multiple confluence spaces as knowledge base Sub-task Closed Unassigned
        30.
        		 Add workflow properties to enable more functions to the workflow Sub-task Open Unassigned
        31.
        		 Ability to hide workflow statuses from customer in customer portal for next-gen/team-managed projects Sub-task Closed Unassigned
        32.
        		 Ability to set approver groups on next-gen/team-managed projects Sub-task Open Christophe (Inactive)
        33.
        		 Approval step bypasses transition rule Sub-task Open Unassigned

            Assignee:
            Jehan Gonsalkorale
            Reporter:
            Dylan
            Votes:
            12 Vote for this issue
            Watchers:
            17 Start watching this issue

              Created:
              Updated:
              Resolved: