Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-8317 Next-gen Jira Service Desk Projects
  3. JSDCLOUD-8082

Ability to add a resolution on tickets when using JSD next-gen

    XMLWordPrintable

Details

    • Sub-task
    • Status: Closed (View Workflow)
    • Resolution: Fixed
    • None
    • None
    • Next-gen
    • None

    Description

      Jira Service Desk was recently introduced and the same as Software next-gen, there are many features missing.

      Many customers use resolution for reports and metrics, so it would be good if we have this option for next-gen the same as we have for classic projects.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              adaluz Angélica Luz
              Votes:
              3 Vote for this issue
              Watchers:
              9 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: