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  1. Jira Service Management Cloud
  2. JSDCLOUD-8317 Team-managed Jira Service Desk Projects
  3. JSDCLOUD-8082

Ability to add a resolution on tickets when using JSD next-gen

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    • Icon: Sub-task Sub-task
    • Resolution: Fixed
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    • Next-gen
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      Jira Service Desk was recently introduced and the same as Software next-gen, there are many features missing.

      Many customers use resolution for reports and metrics, so it would be good if we have this option for next-gen the same as we have for classic projects.

        1. Screen Shot 2019-08-12 at 10.40.15 am.png
          Screen Shot 2019-08-12 at 10.40.15 am.png
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              Unassigned Unassigned
              adaluz Angélica Luz
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                Created:
                Updated:
                Resolved: