Approvals are now available in next-gen projects. You can now add approvals in your workflows, assign approvers and transition workflows automatically when the request is approved or rejected!

We’d love for you to check it out, add approvals to your workflows and let us know what you think.

• To set one up, head to Project settings > Request types, and click the Edit workflow button at the top.

• Select a status, and in the sidebar on the right hand side you should see an Approvals section, where you can add a new approval to that status.

For more detailed info on how to set up approvals, please check out our documentation.

If you have any questions or feedback, please feel free to reach out,

Cheers

The Jira Service Desk team

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Problem

Currently, it is not possible to configure approvers in next-gen projects, only in classic ones. This is a major functionality to customers that wants a simple configuration with approvers.

Suggestion

Enable approvers in next-gen projects.