Uploaded image for project: 'Jira Service Desk Server and Data Center'
  1. Jira Service Desk Server and Data Center
  2. JSDSERVER-86

Several custom field types can't be added to a request type

    XMLWordPrintable

    Details

    • UIS:
      1,352
    • Support reference count:
      86
    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Please specify what fields you would like to see in the Customer Portal by adding comments to this issue.

      Update as of 16 Aug 2016

      Hi all,
       
      Just to provide some update on this ticket. Currently JIRA Service Desk supports all custom fields except Group pickers, Project pickers and Version pickers. The Project one is not relevant to the portal's users – please let us know how you'd use it if it's relevant to you so that we can understand your use case. We haven't heard many customers asking for groups and versions and therefore they are not on our current roadmap. We'd like your use case for these ones, esp. the group field. 
       
      In terms of add-on fields from our partners, e.g. nFeed, this is something we would like to have in JSD in the future but are currently not on our short to medium term roadmap.
       
      — JIRA Service Desk team

      Update as of 13 March 2015

      Hi everyone,

      Thanks for your input! Reading the comments posted so far, these seem to be the common ones :

      • Group picker
      • Project picker
      • Labels
      • Multi level select
      • Calculated number

      Thanks for supporting JIRA Service Desk!

      The JIRA Service Desk team

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              Unassigned
              Reporter:
              jhansen@atlassian.com Joshua Hansen
              Votes:
              582 Vote for this issue
              Watchers:
              349 Start watching this issue

                Dates

                Created:
                Updated: