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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-2240

Downloadable Attachment on the Request Form

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a Service Desk Administrator, I would like to add a form as an attachment, where I would need my customer to fill in, and attach it back into the ticket.

      Having a read-only Custom Field URL field or this functionality itself into the Request Form will help me to achieve this use case.

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              Unassigned Unassigned
              dwatania@atlassian.com Daniel Watania (Inactive)
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