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Suggestion
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Resolution: Low Engagement
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None
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None
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1
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
As a Service Desk Administrator, I would like to add a form as an attachment, where I would need my customer to fill in, and attach it back into the ticket.
Having a read-only Custom Field URL field or this functionality itself into the Request Form will help me to achieve this use case.
- relates to
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JSDCLOUD-2240 Downloadable Attachment on the Request Form
- Closed
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JSDSERVER-86 Several custom field types can't be added to a request type
- Closed
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JSDSERVER-7097 'Group' custom field type can't be added to a request type
- Gathering Interest