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  1. JIRA Service Desk Server
  2. JSDSERVER-992

not able to use security levels for customers

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    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: Low
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Customer Portal
    • Labels:
      None

      Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      We currently use JIRA for customer support.

      We do have over 1500 different people/customers with an account. Using groups and security level to divide these customers in different groups. So customers working for the same company could see each others issue and not the issues from other companies.

      Now we are thinking about moving to JIRA Service Desk, but I am not able to find any functionality to use security levels of some sort for customers.

      This is one of our main requirements for a support system,

      Laura

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              • Assignee:
                Unassigned
                Reporter:
                lsn Laura Snoeij
              • Votes:
                3 Vote for this issue
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                4 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: