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    • Feedback Policy:
      We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see An updated workflow for server feature suggestions.
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      Atlassian Update – 20 August 2018

      Hi everyone,

      Thank you for sharing your thoughts and needs in the survey. In our research we’ve discovered users are employing different strategies towards email, but email notifications are still central to their work. Some of you need mostly immediate notifications, others use email for work monitoring or simply awareness.

      We have started work on improving your experience with Jira email notifications.

      The solution we are working on will cover email batching within pre-configured time frames. Ultimately, users will be able to configure the frequency of email updates based on their needs. 

      The solution will also cover an API for batching emails triggered by a specific event, for example a bulk update of issues in an action performed by a Jira app.

      Feel free to reach out if you have any additional questions.

      Kind regards,

      Katarzyna Derenda
      Product manager, Jira Server

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      Atlassian Update – 20 August 2018 Hi everyone, Thank you for sharing your thoughts and needs in the survey. In our research we’ve discovered users are employing different strategies towards email, but email notifications are still central to their work. Some of you need mostly immediate notifications, others use email for work monitoring or simply awareness. We have started work on improving your experience with Jira email notifications. The solution we are working on will cover email batching within pre-configured time frames. Ultimately, users will be able to configure the frequency of email updates based on their needs.  The solution will also cover an API for batching emails triggered by a specific event, for example a bulk update of issues in an action performed by a Jira app. Feel free to reach out if you have any additional questions. Kind regards, Katarzyna Derenda Product manager, Jira Server
    • UIS:
      3,699

      Description

      I would like to suggest the following imoprovments to the email notification:

      1. Have the ability to configure the notifcation period (eg. 10 minutes). Then every period the outstanding notifcations are proccessed and sent. To notifcation service should combine all updates for a single issue made by the same jira user into one email. This would reduce the volume of email notification. It is a real pain when you make 3 quick changes to a jia issue and this generates 3 emails. Thie more redundant emails jira sends the less likely people will read all of them.
      2. Jira still sends emails to me when I have made the change. Surely this should be able to turned of at least under my profile settings. (eg. "Don't notify me of change I make" ).

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              • Assignee:
                tkanafa Tomasz Kanafa
                Reporter:
                perrottg Greg Perrott
              • Votes:
                1426 Vote for this issue
                Watchers:
                625 Start watching this issue

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                • Created:
                  Updated: