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  1. Jira Server and Data Center
  2. JRASERVER-47609

Enable notification e-mails to be threaded (support in-reply-to header)

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    Details

    • Type: Suggestion
    • Status: Closed (View Workflow)
    • Resolution: Duplicate
    • Fix Version/s: None
    • Component/s: None
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      Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Currently I get a lot of e-mails for small changes of the same ticket. It would be very helpful to see those e-mails as a conversation (thread) in GMail or Outlook or Thunderbird. I saw a tip in the answers forum to set the template to include RE: in the subject. however that is not sufficient if you change the subject based on for example status transitions.

      A much better and robust solution would be to set the in-reply-to header to the ticket ID or something else that is constant to the ticket.

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              Assignee:
              Unassigned Unassigned
              Reporter:
              conficio conficio
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