• Feedback Policy:

      JIRA feedback is collected from a number of different sources and is evaluated when planning the product roadmap. If you would like to know more about how JIRA Product Management uses customer input during the planning process, please see our post on Atlassian Answers.


      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Atlassian Update – 31 December 2015

      Hi everyone,

      Thanks for voting and commenting on this issue. Your feedback is key to helping us understand how you use JIRA so we can continue improving your experience.

      We don't have any firm timing in our roadmap right now, but we are very aware of the need for improvement around JIRA notifications and plan to invest in improving the notification system as soon as possible. The primary reason we haven't moved forward yet is the need to coordinate investments in a wide variety of areas – our vision goes beyond simply batching JIRA emails. Rather, we understand that in 2016 it's important that JIRA notifications are delivered to you consistently across email, mobile, and HipChat (or other team messaging tools), and across multiple Atlassian products. If we reduce the number of emails JIRA sends, but the emails are already irrelevant because you were notified in another manner, we haven't solved the problem.

      Please remember that is one of many inputs for the JIRA roadmap. You can learn more about our process here.

      I understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.

      Dave Meyer
      Product Manager, JIRA Platform

      Original request description

      I would like to suggest the following imoprovments to the email notification:

      1. Have the ability to configure the notifcation period (eg. 10 minutes). Then every period the outstanding notifcations are proccessed and sent. To notifcation service should combine all updates for a single issue made by the same jira user into one email. This would reduce the volume of email notification. It is a real pain when you make 3 quick changes to a jia issue and this generates 3 emails. Thie more redundant emails jira sends the less likely people will read all of them.
      2. Jira still sends emails to me when I have made the change. Surely this should be able to turned of at least under my profile settings. (eg. "Don't notify me of change I make" ).


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              • Assignee:
                perrottg Greg Perrott
              • Votes:
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