JSDCLOUD-15007
JSDCLOUD-8317
Approval step bypasses transition rule
Unassigned
Haripriya
Open
Unresolved
27/Sep/2024
27/Sep/2024
0
JSDCLOUD-11507
JSDCLOUD-8317
Ability to set approver groups on next-gen/team-managed projects
Christophe (Inactive)
Eduardo Santos
Open
Unresolved
27/Jun/2022
02/Sep/2024
7
JSDCLOUD-10510
JSDCLOUD-8317
Ability to hide workflow statuses from customer in customer portal for next-gen/team-managed projects
Unassigned
Saama Tabassum
Open
Unresolved
22/Oct/2021
11/Sep/2024
2
JSDCLOUD-9913
JSDCLOUD-8317
Add workflow properties to enable more functions to the workflow
Unassigned
Nabil
Open
Unresolved
26/Apr/2021
30/Jun/2022
8
JSDCLOUD-9460
JSDCLOUD-8317
Ability to link multiple confluence spaces as knowledge base
Unassigned
J. Sakurai
Closed
Fixed
06/Oct/2020
04/Apr/2024
6
JSDCLOUD-9447
JSDCLOUD-8317
Ability to restrict to knowledge base articles with labels
Unassigned
J. Sakurai
Open
Unresolved
29/Sep/2020
25/Feb/2021
9
JSDCLOUD-9204
JSDCLOUD-8317
Unable to delete existing approver fields
Unassigned
Eduardo Santos
Open
Unresolved
03/Jun/2020
07/Mar/2025
8
JSDCLOUD-9109
JSDCLOUD-8317
Ability to Create the Service Desk Customer role in Team-managed projects
Rachel Crossman (Inactive)
Rodrigo B.
Open
Unresolved
01/May/2020
09/Jul/2024
37
JSDCLOUD-8986
JSDCLOUD-8317
Ability to delete status in JSD Next-Gen
Unassigned
Yuri Moura (Inactive)
Open
Unresolved
26/Mar/2020
31/Jan/2023
5
JSDCLOUD-8973
JSDCLOUD-8317
Allow next-gen projects to support the Development panel
Unassigned
Fábio W. [Atlassian]
Open
Unresolved
23/Mar/2020
23/Mar/2020
5
JSDCLOUD-8972
JSDCLOUD-8317
Ability to configure "People" field in next-gen projects
Rachel Crossman (Inactive)
Angélica Luz
Open
Unresolved
23/Mar/2020
16/Nov/2023
5
JSDCLOUD-8953
JSDCLOUD-8317
The "Work on requests" permission under Next-Gen manage roles should contain the product access warning
Unassigned
Eduardo Santos
Closed
Won't Fix
13/Mar/2020
22/Sep/2022
0
JSDCLOUD-8786
JSDCLOUD-8317
Ability to associate a screen with a workflow transition
Unassigned
Victor Romero
Closed
Won't Fix
17/Jan/2020
22/Sep/2022
2
JSDCLOUD-8713
JSDCLOUD-8317
Add the ability to configure Issue security level
Unassigned
Thiago Behm.
Closed
Won't Fix
13/Dec/2019
18/Dec/2023
1
JSDCLOUD-8623
JSDCLOUD-8317
Ability to create sub-tasks/child issues on team-managed projects
Unassigned
Angélica Luz
Open
Unresolved
18/Nov/2019
20/Mar/2025
121
JSDCLOUD-8600
JSDCLOUD-8317
Not able to drag and drop/create a new workflow transition
Unassigned
Thiago Behm.
Closed
Fixed
05/Nov/2019
02/May/2020
0
JSDCLOUD-8575
JSDCLOUD-8317
Ability to change the default language
Unassigned
Nabil
Closed
Won't Fix
29/Oct/2019
04/Mar/2022
18
JSDCLOUD-8572
JSDCLOUD-8317
Ability to alias workflow status for help seekers
Unassigned
Christophe (Inactive)
Closed
Won't Fix
29/Oct/2019
22/Sep/2022
2
JSDCLOUD-8523
JSDCLOUD-8317
Allow adding value to the "Resolution" field on JSD next gen issues.
Jehan Gonsalkorale
Eithar N. (Inactive)
Open
Unresolved
11/Oct/2019
06/Mar/2025
202
JSDCLOUD-8493
JSDCLOUD-8317
Ability to clone next-gen projects
Unassigned
J. Sakurai
Closed
Duplicate
02/Oct/2019
27/Sep/2024
43
JSDCLOUD-8480
JSDCLOUD-8317
Ability to change the issue type/request type for email channel when using team-managed projects
Unassigned
Angélica Luz
Open
Unresolved
26/Sep/2019
23/Jul/2024
25
JSDCLOUD-8474
JSDCLOUD-8317
Ability to configure issue layout for Jira Service Desk issues
Unassigned
Sharon Tan
Closed
Obsolete
24/Sep/2019
04/Apr/2024
6
JSDCLOUD-8347
JSDCLOUD-8317
Configuring agent notifications
Unassigned
Christophe (Inactive)
Closed
Fixed
12/Aug/2019
04/Apr/2024
29
JSDCLOUD-8346
JSDCLOUD-8317
Outgoing email address configuration
Unassigned
Christophe (Inactive)
Closed
Fixed
12/Aug/2019
04/Apr/2024
61
JSDCLOUD-8318
JSDCLOUD-8317
Ability to modify the Priority list on Jira Service Desk Next Gen
Unassigned
Syauqi (Inactive)
Closed
Won't Fix
25/Jul/2019
22/Sep/2022
0
JSDCLOUD-8302
JSDCLOUD-8317
Ability to set Attachment field as required in next-gen project request type
Unassigned
Swati Kahol
Open
Unresolved
25/Jul/2019
24/Sep/2024
6
JSDCLOUD-8262
JSDCLOUD-8317
Unable to import a JSON/CSV file to Service Desk next-gen projects
Jehan Gonsalkorale
Eduardo Santos
Closed
Duplicate
09/Jul/2019
01/Feb/2024
12
JSDCLOUD-8212
JSDCLOUD-8317
Add the "Show transition in the customer portal" checkbox for next-gen/team-managed projects
Jehan Gonsalkorale
Eduardo Santos
Closed
Done
19/Jun/2019
28/Feb/2023
72
JSDCLOUD-8173
JSDCLOUD-8317
Have rules for Next_Gen projects to Assign issues and update issue fields
Unassigned
KP
Closed
Fixed
06/Jun/2019
12/Aug/2019
0
JSDCLOUD-8171
JSDCLOUD-8317
Reorder workflow transitions in next-gen projects
Unassigned
Asim K
Open
Unresolved
31/May/2019
05/Dec/2023
5
JSDCLOUD-8164
JSDCLOUD-8317
Add ability to hide and set default value for Summary, Description, and assignee fields on Request Types for Service Desk Team-managed projects
Unassigned
Augusto Pasqualotto (Inactive)
Open
Unresolved
27/May/2019
13/Dec/2024
59
JSDCLOUD-8159
JSDCLOUD-8317
Enable the approvers on next-gen projects
Christophe (Inactive)
Eduardo Santos
Closed
Done
24/May/2019
27/Jun/2022
23
JSDCLOUD-8141
JSDCLOUD-8317
Time Tracking for Next-Gen JIRA Service Desk projects
Unassigned
Atiqah Roslan
Closed
Fixed
17/May/2019
12/Aug/2019
0
JSDCLOUD-8082
JSDCLOUD-8317
Ability to add a resolution on tickets when using JSD next-gen
Unassigned
Angélica Luz
Closed
Fixed
19/Apr/2019
13/Mar/2024
3