It currently is not possible to add or remove columns and filters on the "My Requests" page of the customer portal.
- Ability to configure the columns a customer sees in the help center when viewing their list of request/s. Example would be to remove the "service project" column, but add a "date entered" column.
- It would be nice if the My Request page could get customized, providing the ability to add or remove particular columns and filters. This would allow for customers to filter their requests more efficiently.