Details
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Type:
Suggestion
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Status: In Progress (View Workflow)
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Resolution: Unresolved
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Component/s: Help Centre & Single Portal pages
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Labels:None
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UIS:54
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Support reference count:44
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Feedback Policy:
Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Hi,
We've started using the JIRA Service Desk since October. We like to give our customers an optimal experience.
One of the things we would like to see change, is the possibility to change the columns the customer sees in the Portal when look at his requests. We don't need the "service desk" column for example, but would love to add a "date entered".
Thanks for reviewing!
Kind regards,
Robin
Attachments
Issue Links
- is related to
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JSDCLOUD-3387 As an admin, ability to specify which columns show in Service Desk requests page
- In Progress
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JSDSERVER-4580 Change columns in Customer Portal
- Gathering Interest
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JSDCLOUD-1106 Need more fields in the 'My Requests' view
- Under Consideration
- relates to
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JSDCLOUD-3932 Ability to add/remove columns/filters in My Request page
- In Progress