Uploaded image for project: 'Jira Service Desk Cloud'
  1. Jira Service Desk Cloud
  2. JSDCLOUD-4580

Change columns in Customer Portal

    XMLWordPrintable

    Details

    • UIS:
      27
    • Support reference count:
      44
    • Feedback Policy:

      Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Hi,

      We've started using the JIRA Service Desk since October. We like to give our customers an optimal experience. 

      One of the things we would like to see change, is the possibility to change the columns the customer sees in the Portal when look at his requests. We don't need the "service desk" column for example, but would love to add a "date entered". 

      Thanks for reviewing!

      Kind regards,

      Robin

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              Unassigned
              Reporter:
              294a6a4a-bbb0-4e42-b2ff-a4110eddc4fb Deleted Account (Inactive)
              Votes:
              251 Vote for this issue
              Watchers:
              129 Start watching this issue

                Dates

                Created:
                Updated: