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  1. Jira Service Desk Cloud
  2. JSDCLOUD-4580

Change columns in Customer Portal

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    • UIS:
      27
    • Support reference count:
      44
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      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Hi,

      We've started using the JIRA Service Desk since October. We like to give our customers an optimal experience. 

      One of the things we would like to see change, is the possibility to change the columns the customer sees in the Portal when look at his requests. We don't need the "service desk" column for example, but would love to add a "date entered". 

      Thanks for reviewing!

      Kind regards,

      Robin

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          Issue Links

          is related to

          Suggestion - JSDCLOUD-1106 Need more fields in the 'My Requests' view

          • Gathering Interest

          Suggestion - JSDCLOUD-3387 As an admin, ability to specify which columns show in Service Desk requests page

          • Gathering Interest

          Suggestion - JSDSERVER-4580 Change columns in Customer Portal

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-3932 Ability to add/remove columns/filters in My Request page

          • Gathering Interest

            Activity

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              Assignee:
              Unassigned
              Reporter:
              294a6a4a-bbb0-4e42-b2ff-a4110eddc4fb Deleted Account (Inactive)
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                Dates

                Created:
                Updated: