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  1. Jira Service Management Cloud
  2. JSDCLOUD-3718

Ability to customize customer Help Center Request

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Description

      There are only 3 drop-down boxes in Help Center Request at the moment and it's not possible to customize it. As a user, I would like the ability to customize it so that I can add additional drop-down selection (i.e "created date", "status" and "number of days issue is open).

      Suggested Resolution

      Provide the ability to customize it so that it's easier to search for specific request.

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              Unassigned Unassigned
              rsaputra Adven
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                Updated:
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