Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-3932

Ability to add/remove columns/filters in My Request page


    • 37
    • 33
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Atlassian Update – 9 June 2021

      Hi everyone,

      Thank you for your interest in this issue.

      I am consolidating this suggestion as a duplicate of JSDSERVER-4580. Please continue to vote and watch the other suggestion for future updates.

      We are aware of this highly requested functionality and will continue to evaluate it for our Data Center roadmap.

      To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

      Kind regards,


      Jira Service Management, Server & Data Center

      Problem Definition

      It currently is not possible to add or remove columns and filters on the "My Requests" page of the customer portal.

      Suggested Solution

      It would be nice if the My Request page could get customized, providing the ability to add or remove particular columns and filters.
      This would allow for customers to filter their requests more efficiently.

        1. save.png
          134 kB

            Unassigned Unassigned
            vchin Vincent Chin (Inactive)
            240 Vote for this issue
            142 Start watching this issue