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  1. Jira Service Management Data Center
  2. JSDSERVER-3932

Ability to add/remove columns/filters in My Request page

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Atlassian Update – 9 June 2021

      Hi everyone,

      Thank you for your interest in this issue.

      I am consolidating this suggestion as a duplicate of JSDSERVER-4580. Please continue to vote and watch the other suggestion for future updates.

      We are aware of this highly requested functionality and will continue to evaluate it for our Data Center roadmap.

      To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

      Kind regards,

      Charlie

      Jira Service Management, Server & Data Center

      Problem Definition

      It currently is not possible to add or remove columns and filters on the "My Requests" page of the customer portal.

      Suggested Solution

      It would be nice if the My Request page could get customized, providing the ability to add or remove particular columns and filters.
      This would allow for customers to filter their requests more efficiently.

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        Issue Links

          duplicates

          Suggestion - JSDSERVER-4580 Change columns in Customer Portal 'requests' page

          • Closed
          is duplicated by

          Suggestion - JSDSERVER-4580 Change columns in Customer Portal 'requests' page

          • Closed

          Suggestion - JSDSERVER-6008 Allow to change columns in Customer Portal

          • Closed
          is related to

          Suggestion - JSDSERVER-1106 Need more fields in the 'My Requests' view

          • Closed
          relates to

          Suggestion - JSDCLOUD-3932 Ability to add/remove columns/filters in My Request page

          • Closed
          mentioned in

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              Unassigned Unassigned
              vchin Vincent Chin (Inactive)
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              Dates

                Created:
                Updated:
                Resolved:

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