• Type: Suggestion
• Resolution: Duplicate
• Fix Version/s: None
• Component/s: Customer Portal
• Labels:

  • affects-cloud
  • affects-server

1. 

   save.png

   134 kB

   02/Aug/2017 12:04 PM

[JSDSERVER-3932] Ability to add/remove columns/filters in My Request page

Charlie Marriott made changes - 09/Jun/2021 5:45 AM

Description

Original: {panel:bgColor=#e7f4fa} *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-3932]. {panel} {panel:title=Atlassian Update – |borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff} *9 June 2021* Hi everyone, Thank you for your interest in this issue. I am consolidating this suggestion as a duplicate of JSDSERVER-4580. Please continue to vote and watch the other suggestion for future updates. We are aware of this highly requested functionality and will continue to evaluate it for our Data Center roadmap. To learn more about our recent investments in Jira Service Management and Data Center, please check our [public roadmap|https://www.atlassian.com/roadmap/data-center?product=jiraService&status=shipped] and our two dashboards containing [recently resolved issues|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=94990], and [current work and future plans|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=94991]. Kind regards, Charlie Jira Service Management, Server & Data Center {panel} h3. Problem Definition It currently is not possible to add or remove columns and filters on the "My Requests" page of the customer portal. h3. Suggested Solution It would be nice if the My Request page could get customized, providing the ability to add or remove particular columns and filters.  This would allow for customers to filter their requests more efficiently.

New: {panel:bgColor=#e7f4fa} *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-3932]. {panel} {panel:title=Atlassian Update – 9 June 2021|borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff} Hi everyone, Thank you for your interest in this issue. I am consolidating this suggestion as a duplicate of JSDSERVER-4580. Please continue to vote and watch the other suggestion for future updates. We are aware of this highly requested functionality and will continue to evaluate it for our Data Center roadmap. To learn more about our recent investments in Jira Service Management and Data Center, please check our [public roadmap|https://www.atlassian.com/roadmap/data-center?product=jiraService&status=shipped] and our two dashboards containing [recently resolved issues|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=94990], and [current work and future plans|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=94991]. Kind regards, Charlie Jira Service Management, Server & Data Center {panel} h3. Problem Definition It currently is not possible to add or remove columns and filters on the "My Requests" page of the customer portal. h3. Suggested Solution It would be nice if the My Request page could get customized, providing the ability to add or remove particular columns and filters.  This would allow for customers to filter their requests more efficiently.

Charlie Marriott made changes - 09/Jun/2021 5:44 AM

Resolution		New: Duplicate [ 3 ]
Status	Original: Gathering Interest [ 11772 ]	New: Closed [ 6 ]

Charlie Marriott made changes - 09/Jun/2021 5:44 AM

Link

New: This issue duplicates JSDSERVER-4580 [ JSDSERVER-4580 ]

Collapse comment: Charlie Marriott added a comment - 09/Jun/2021 5:44 AM

Charlie Marriott added a comment - 09/Jun/2021 5:44 AM

Atlassian Update – 9 June 2021

Hi everyone,

Thank you for your interest in this issue.

I am consolidating this suggestion as a duplicate of JSDSERVER-4580. Please continue to vote and watch the other suggestion for future updates.

We are aware of this highly requested functionality and will continue to evaluate it for our Data Center roadmap.

To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

Kind regards,

Charlie

Jira Service Management, Server & Data Center

Expand comment: Charlie Marriott added a comment - 09/Jun/2021 5:44 AM

Charlie Marriott added a comment - 09/Jun/2021 5:44 AM Atlassian Update – 9 June 2021 Hi everyone, Thank you for your interest in this issue. I am consolidating this suggestion as a duplicate of JSDSERVER-4580 . Please continue to vote and watch the other suggestion for future updates. We are aware of this highly requested functionality and will continue to evaluate it for our Data Center roadmap. To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues , and current work and future plans . Kind regards, Charlie Jira Service Management, Server & Data Center

Charlie Marriott made changes - 09/Jun/2021 5:43 AM

Description

Original: {panel:bgColor=#e7f4fa}   *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-3932].   {panel} h3. Problem Definition It currently is not possible to add or remove columns and filters on the "My Requests" page of the customer portal. h3. Suggested Solution It would be nice if the My Request page could get customized, providing the ability to add or remove particular columns and filters. This would allow for customers to filter their requests more efficiently.

New: {panel:bgColor=#e7f4fa} *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-3932]. {panel} {panel:title=Atlassian Update – |borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff} *9 June 2021* Hi everyone, Thank you for your interest in this issue. I am consolidating this suggestion as a duplicate of JSDSERVER-4580. Please continue to vote and watch the other suggestion for future updates. We are aware of this highly requested functionality and will continue to evaluate it for our Data Center roadmap. To learn more about our recent investments in Jira Service Management and Data Center, please check our [public roadmap|https://www.atlassian.com/roadmap/data-center?product=jiraService&status=shipped] and our two dashboards containing [recently resolved issues|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=94990], and [current work and future plans|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=94991]. Kind regards, Charlie Jira Service Management, Server & Data Center {panel} h3. Problem Definition It currently is not possible to add or remove columns and filters on the "My Requests" page of the customer portal. h3. Suggested Solution It would be nice if the My Request page could get customized, providing the ability to add or remove particular columns and filters.  This would allow for customers to filter their requests more efficiently.

SET Analytics Bot made changes - 08/Jun/2021 12:37 AM

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Original: 52

New: 37

SET Analytics Bot made changes - 07/Jun/2021 1:21 AM

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SET Analytics Bot made changes - 27/May/2021 12:35 AM

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New: 64

SET Analytics Bot made changes - 25/May/2021 12:33 AM

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Original: 64

New: 67

SET Analytics Bot made changes - 21/May/2021 12:39 AM

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New: 64

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