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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-4384

I would like to have the ability to add fields/customise the Customer portal



    • Suggestion
    • Resolution: Duplicate
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    • 11
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.


      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Atlassian Update – 9 June 2021

      Hi everyone,

      Thank you for your interest in this issue.

      I am consolidating this suggestion as a duplicate of JSDSERVER-4580. Please continue to vote and watch the other suggestion for future updates.

      We are aware of this highly requested functionality and will continue to evaluate it for our Data Center roadmap.

      To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

      Kind regards,


      Jira Service Management, Server & Data Center

      Im getting questions form our customers if it's possible to add fields like creation date to the portal and order by fields or search by date.

      If there is an addon that allows you to modify the portal i would love to know witch 1 so that we can make the best customer portal for our customers specifications


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              Unassigned Unassigned
              dea2fe1dfb29 JohnK
              47 Vote for this issue
              26 Start watching this issue



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