Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-2517

Notifications for incoming emails that fail to be processed

    XMLWordPrintable

    Details

    • UIS:
      0
    • Support reference count:
      22
    • Feedback Policy:

      Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Current Behaviour
      All the information can be found in the Service Desk mail log. Service Desk Mail log requires user to constantly monitor the log to see if a ticket has failed or not. It would be great to receive a notification like how JIRA does.

      • JIRA Email handling error:

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              jdcruz Jason D Cruz
              Reporter:
              mariffin Mohamed Hazwan Ariffin (Inactive)
              Votes:
              133 Vote for this issue
              Watchers:
              97 Start watching this issue

                Dates

                Created:
                Updated: