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  1. Jira Service Management Data Center
  2. JSDSERVER-298

Allow users to sort Queues on the fly

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      For users with large Service Desk Queues, the ability to sort the queue on the fly by clicking a column header (as in the Issue Navigator List View) would be extremely beneficial.

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            [JSDSERVER-298] Allow users to sort Queues on the fly

            Elvir added a comment -

            Thanks Robbie

            Elvir added a comment - Thanks Robbie

            Robbie Mast added a comment -

            I can confirm that this feature is available in version 8.6.

            Robbie Mast added a comment - I can confirm that this feature is available in version 8.6.

            Elvir added a comment -

            Is this available in 8.6 ?

            Elvir added a comment - Is this available in 8.6 ?

            Mandeep Singh added a comment -

            We are working on this.

            Mandeep Singh added a comment - We are working on this.

            Joel Toaspern added a comment -

            @thealexauer1 Thats great! Thanks for the good news.

            Joel Toaspern added a comment - @thealexauer1 Thats great! Thanks for the good news.

            Alexander Auer added a comment -

            It will come in the next release:

             

            https://confluence.atlassian.com/jiracore/preparing-for-jira-8-6-976172765.html

             

             

            Alexander Auer added a comment - It will come in the next release:   https://confluence.atlassian.com/jiracore/preparing-for-jira-8-6-976172765.html    

            Joel Toaspern added a comment -

            +1

            Joel Toaspern added a comment - +1

            Nadine Ullmann added a comment -

            I can´t understand why this is not available yet?! This is such "simple" function every table should have...

            Nadine Ullmann added a comment - I can´t understand why this is not available yet?! This is such "simple" function every table should have...

            Stefan Anghel added a comment -

            @msingh (Mandeep Singh) If you could put this issue, together with 

            IN DEVELOPMENT, then you'd stop losing another Service Desk customer some time in the next few weeks...

            This should have been in the product from day 1, yet the portal is still missing basic functionality, and everyone keeps suggesting additional marketplace apps that are hard if not impossible to justify to management cost-wise...

            Stefan Anghel added a comment - @msingh (Mandeep Singh) If you could put this issue, together with  https://jira.atlassian.com/browse/JSDCLOUD-298 https://jira.atlassian.com/browse/JSDCLOUD-357 https://jira.atlassian.com/browse/JSDCLOUD-4957 https://jira.atlassian.com/browse/JSDCLOUD-4580 IN DEVELOPMENT, then you'd stop losing another Service Desk customer some time in the next few weeks... This should have been in the product from day 1, yet the portal is still missing basic functionality, and everyone keeps suggesting additional marketplace apps that are hard if not impossible to justify to management cost-wise...

            Mandeep Singh added a comment -

            Under consideration in short term roadmap.

            Mandeep Singh added a comment - Under consideration in short term roadmap.

              msingh3@atlassian.com Mandeep Singh
              052065e2dd28 Erik Berg
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                Created:
                Updated:
                Resolved: