As an Agent, I want to be able to change the sorting of issues of the queues I work on

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    • Type: Suggestion
    • Resolution: Duplicate
    • None
    • Component/s: Issue View, Queues

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      The Service Desk queues are based on the results of a filter query.
      The orientation or sorting of displayed issues in the queues can only be adjusted by admins, and any changes applied carry over for all users. The orientation is put into the JQL that populates the queues with issues.
      As an Agent, I would like to be able to change the orientation or sorting of issues that are displayed, without this impacting other Agents working on the same queues (Like the JIRA Issue Navigator).

            Assignee:
            Unassigned
            Reporter:
            MJ (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: