• Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None
    • None
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Users are able to sort issue (Ascending / descending) by just clicking the column name on Issue Navigator. It would be great to have this feature available in Service Desk Queue.

      Suggested Solution

      Allow the ability to sort the issues on Service Desk Queue by clicking the column name.

          Form Name

            [JSDSERVER-2500] Ability to sort issues by clicking the column name

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011572 ] New: JAC Suggestion Workflow 3 [ 3649062 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664574 ] New: JAC Suggestion Workflow [ 3011572 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2325356 ] New: Confluence Workflow - Public Facing v4 [ 2664574 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053294 ] New: JSD Suggestion Workflow - TEMP [ 2325356 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048354 ] New: JSD Suggestion Workflow [ 2053294 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280436 ] New: JSD Suggestion Workflow - TEMP [ 2048354 ]
            jonah (Inactive) made changes -
            Description Original: h3. Problem Definition

            Users are able to sort issue (Ascending / descending) by just clicking the column name on _Issue Navigator_. It would be great to have this feature available in Service Desk Queue.

            h3. Suggested Solution
            Allow the ability to sort the issues on Service Desk Queue by clicking the column name.
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-2500].
              {panel}

            h3. Problem Definition

            Users are able to sort issue (Ascending / descending) by just clicking the column name on _Issue Navigator_. It would be great to have this feature available in Service Desk Queue.

            h3. Suggested Solution
            Allow the ability to sort the issues on Service Desk Queue by clicking the column name.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-2500 [ JSDCLOUD-2500 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 973571 ] New: JSD Suggestion Workflow [ 1280436 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Matthew McMahon (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: To Do [ 10071 ] New: Done [ 10044 ]

              mmcmahon Matthew McMahon (Inactive)
              rsaputra Adven
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: