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Details

Type: Suggestion
Resolution: Fixed
Component/s: Queues
Labels:
- eexp-agents

UIS:
3
Support reference count:
8
Feedback Policy:

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Description

NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

For users with large Service Desk Queues, the ability to sort the queue on the fly by clicking a column header (as in the Issue Navigator List View) would be extremely beneficial.

Attachments

Issue Links

duplicates

JSDCLOUD-2507 Sort list of issues by clicking on the column on Service Desk

Closed

is duplicated by

JSDCLOUD-664 Ability to for users to sort fields or filter on fields

Closed

JSDCLOUD-2190 As an Agent, I want to be able to change the sorting of issues of the queues I work on

Closed

JSDCLOUD-2500 Ability to sort issues by clicking the column name

Closed

JSDCLOUD-4326 In the customer portal, customers cannot sort requests

Closed

is related to

JSDSERVER-298 Allow users to sort Queues on the fly

Closed

JSDCLOUD-4586 Ability to sort per columns in Customer Portal

Gathering Interest

mentioned in: Page Loading...; Page Loading...

(2 is related to, 2 mentioned in)

Activity

People

Assignee:: Unassigned

Reporter:: Erik Berg

Votes:: 157 Vote for this issue

Watchers:: 93 Start watching this issue

Dates

Created:: 07/Feb/2014 4:31 PM

Updated:: 26/May/2020 1:07 AM

Resolved:: 04/Oct/2018 12:15 AM