• 244
    • 5
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      For users with large Service Desk Queues, the ability to sort the queue on the fly by clicking a column header (as in the Issue Navigator List View) would be extremely beneficial.

          Form Name

            [JSDSERVER-298] Allow users to sort Queues on the fly

            Charlie Marriott made changes -
            Resolution Original: Done [ 17 ] New: Fixed [ 1 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            chucktalk (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 523705 ]
            Lisa Kaufman (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 490676 ]
            Sven Laanela (Inactive) made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 484644 ]
            Sven Laanela (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 484644 ]
            Sven Laanela (Inactive) made changes -
            Labels Original: eexp-agents New: affects-cloud eexp-agents
            Martin Ma made changes -
            Resolution New: Done [ 17 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Martin Ma made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            Martin Ma made changes -
            Fix Version/s New: 4.6.0 [ 88912 ]

            Elvir added a comment -

            Thanks Robbie

            Elvir added a comment - Thanks Robbie

              msingh3@atlassian.com Mandeep Singh
              052065e2dd28 Erik Berg
              Votes:
              516 Vote for this issue
              Watchers:
              242 Start watching this issue

                Created:
                Updated:
                Resolved: