Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-2507

Sort list of issues by clicking on the column on Service Desk

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None
    • None
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I'm attaching 2 screenshots. One is showing the current functionality found in JIRA Software Issue Navigator, where by clicking in a column title, the content is sorted out by that column. If the column is clicked again, the sorting order is reverted in the same column. I propose a similar functionality in JIRA SD.

      Problem Definition
      Not able to sort columns by clicking on it on JIRA Service Desk

      Suggested Solution
      Do as on JIRA Issue navigator where you can click on columns and sort the issues by the column, click again and reverse the order.

      Workaround
      The only available workaround is to choose the columns you want to be the key to sort the list of issues on Service Service, although you have to edit it, not only click like on JIRA Navigator

        1. Sort by clicking in column JSD.png
          Sort by clicking in column JSD.png
          184 kB
        2. Sorting by column in JIRA Software.png
          Sorting by column in JIRA Software.png
          162 kB

          Form Name

            [JSDSERVER-2507] Sort list of issues by clicking on the column on Service Desk

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011337 ] New: JAC Suggestion Workflow 3 [ 3646603 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664100 ] New: JAC Suggestion Workflow [ 3011337 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2323408 ] New: Confluence Workflow - Public Facing v4 [ 2664100 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2052185 ] New: JSD Suggestion Workflow - TEMP [ 2323408 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2047670 ] New: JSD Suggestion Workflow [ 2052185 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279310 ] New: JSD Suggestion Workflow - TEMP [ 2047670 ]
            jonah (Inactive) made changes -
            Description Original: I'm attaching 2 screenshots. One is showing the current functionality found in JIRA Software Issue Navigator, where by clicking in a column title, the content is sorted out by that column. If the column is clicked again, the sorting order is reverted in the same column. I propose a similar functionality in JIRA SD.

            Problem Definition
            Not able to sort columns by clicking on it on JIRA Service Desk

            Suggested Solution
            Do as on JIRA Issue navigator where you can click on columns and sort the issues by the column, click again and reverse the order.
             
            Workaround
            The only available workaround is to choose the columns you want to be the key to sort the list of issues on Service Service, although you have to edit it, not only click like on JIRA Navigator
            		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-2507].
              {panel}

            I'm attaching 2 screenshots. One is showing the current functionality found in JIRA Software Issue Navigator, where by clicking in a column title, the content is sorted out by that column. If the column is clicked again, the sorting order is reverted in the same column. I propose a similar functionality in JIRA SD.

            Problem Definition
            Not able to sort columns by clicking on it on JIRA Service Desk

            Suggested Solution
            Do as on JIRA Issue navigator where you can click on columns and sort the issues by the column, click again and reverse the order.
             
            Workaround
            The only available workaround is to choose the columns you want to be the key to sort the list of issues on Service Service, although you have to edit it, not only click like on JIRA Navigator
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-2507 [ JSDCLOUD-2507 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 974429 ] New: JSD Suggestion Workflow [ 1279310 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Matthew McMahon (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: To Do [ 10071 ] New: Done [ 10044 ]

              Unassigned Unassigned
              pmiguel Paulo Miguel (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: