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  1. Jira Service Management Data Center
  2. JSDSERVER-2507

Sort list of issues by clicking on the column on Service Desk

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    • Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I'm attaching 2 screenshots. One is showing the current functionality found in JIRA Software Issue Navigator, where by clicking in a column title, the content is sorted out by that column. If the column is clicked again, the sorting order is reverted in the same column. I propose a similar functionality in JIRA SD.

      Problem Definition
      Not able to sort columns by clicking on it on JIRA Service Desk

      Suggested Solution
      Do as on JIRA Issue navigator where you can click on columns and sort the issues by the column, click again and reverse the order.

      Workaround
      The only available workaround is to choose the columns you want to be the key to sort the list of issues on Service Service, although you have to edit it, not only click like on JIRA Navigator

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              Unassigned Unassigned
              pmiguel Paulo Miguel (Inactive)
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                Updated:
                Resolved:

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