IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

    • 27
    • 1
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Many SLA:s has a goal value of "end of next business day" or end of several business days. This is not possible now since you can only set a certain number of hours as a goal.

      For example SLA goal of "next business day" and an issue is created at 12:00. Business day goes from 8-16:00. Target time should then be 16:00 the next day and not at 12:00 next day.

        1. 1z0-100-Exam-Dumps.pdf
          320 kB
        2. 1z0-102-Exam-Dumps.pdf
          279 kB
        3. 1z0-105-Exam-Dumps.pdf
          255 kB
        4. CCA175-dumps.pdf
          431 kB
        5. CISM-dumps.pdf
          281 kB
        6. HPE2-T27-dumps.pdf
          407 kB

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • 27
              • 1
              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

                Many SLA:s has a goal value of "end of next business day" or end of several business days. This is not possible now since you can only set a certain number of hours as a goal.

                For example SLA goal of "next business day" and an issue is created at 12:00. Business day goes from 8-16:00. Target time should then be 16:00 the next day and not at 12:00 next day.

                  1. 1z0-100-Exam-Dumps.pdf
                    320 kB
                  2. 1z0-102-Exam-Dumps.pdf
                    279 kB
                  3. 1z0-105-Exam-Dumps.pdf
                    255 kB
                  4. CCA175-dumps.pdf
                    431 kB
                  5. CISM-dumps.pdf
                    281 kB
                  6. HPE2-T27-dumps.pdf
                    407 kB

                        Unassigned Unassigned
                        5115e6194337 Björn Gullander
                        Votes:
                        48 Vote for this issue
                        Watchers:
                        29 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            5115e6194337 Björn Gullander
                            Votes:
                            48 Vote for this issue
                            Watchers:
                            29 Start watching this issue

                              Created:
                              Updated: