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  1. Jira Service Management Cloud
  2. JSDCLOUD-706

Add number of business days as Goal value

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Many SLA:s has a goal value of "end of next business day" or end of several business days. This is not possible now since you can only set a certain number of hours as a goal.

      For example SLA goal of "next business day" and an issue is created at 12:00. Business day goes from 8-16:00. Target time should then be 16:00 the next day and not at 12:00 next day.

      Attachments

        1. 1z0-100-Exam-Dumps.pdf
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        2. 1z0-102-Exam-Dumps.pdf
          279 kB
        3. 1z0-105-Exam-Dumps.pdf
          255 kB
        4. CCA175-dumps.pdf
          431 kB
        5. CISM-dumps.pdf
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        6. HPE2-T27-dumps.pdf
          407 kB

        Issue Links

          is duplicated by

          Suggestion - JSDCLOUD-2038 Allow days "d" in SLA Goal

          • Closed

          Suggestion - JSDCLOUD-2063 Service Desk SLAs measured in days

          • Closed
          is related to

          Suggestion - JSDCLOUD-59 Ability to display SLA times in different formats

          • Closed

          Suggestion - JSDCLOUD-966 Create SLA goal using days or weeks

          • Closed

          Suggestion - JSDSERVER-706 Add number of business days as Goal value

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-3050 SLA time format: "days, hours, minutes"

          • Closed
          mentioned in

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              Unassigned Unassigned
              5115e6194337 Björn Gullander
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                Created:
                Updated: