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  1. Jira Service Management Cloud
  2. JSDCLOUD-966

Create SLA goal using days or weeks

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      At the moment, SLA goals can be created using hours and minutes (eg. 4h 30m). If you want to create a goal which is a few days, you still have to use hours (eg. 168h for 1 week).

      It would be easier if you are able to use days or weeks to create a goal (eg. 7d or 1w).

              Unassigned Unassigned
              ywoo Yit Wei
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