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  1. Jira Service Management Cloud
  2. JSDCLOUD-2038

Allow days "d" in SLA Goal

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Just playing around with SLAs in JIRA for the first time. We have a lower volume service desk and I wanted to set the default goal to 2 days. I tried 2d but it said no thanks. Obviously I can use 48h but if I had a particular request type I wanted to be 7 or 14 days that's going to get annoying really fast.

            Unassigned Unassigned
            2d5ad080d830 Scott Beeson
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