Details
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Suggestion
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Resolution: Duplicate
Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Just playing around with SLAs in JIRA for the first time. We have a lower volume service desk and I wanted to set the default goal to 2 days. I tried 2d but it said no thanks. Obviously I can use 48h but if I had a particular request type I wanted to be 7 or 14 days that's going to get annoying really fast.
Attachments
Issue Links
- duplicates
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JSDCLOUD-706 Add number of business days as Goal value
- Gathering Interest
- is related to
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JSDCLOUD-966 Create SLA goal using days or weeks
- Closed
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JSDSERVER-2038 Allow days "d" in SLA Goal
- Closed