Allow days "d" in SLA Goal

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: SLA
    • None

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Just playing around with SLAs in JIRA for the first time. We have a lower volume service desk and I wanted to set the default goal to 2 days. I tried 2d but it said no thanks. Obviously I can use 48h but if I had a particular request type I wanted to be 7 or 14 days that's going to get annoying really fast.

              Assignee:
              Unassigned
              Reporter:
              Scott Beeson
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: