Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-2038

Allow days "d" in SLA Goal

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Low Engagement
    • None
    • SLA
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Just playing around with SLAs in JIRA for the first time. We have a lower volume service desk and I wanted to set the default goal to 2 days. I tried 2d but it said no thanks. Obviously I can use 48h but if I had a particular request type I wanted to be 7 or 14 days that's going to get annoying really fast.

      Attachments

        Issue Links

          is related to

          Suggestion - JSDSERVER-966 Create SLA goal using days or weeks

          • Closed
          relates to

          Suggestion - JSDCLOUD-2038 Allow days "d" in SLA Goal

          • Closed

          Activity

            People

              Unassigned Unassigned
              2d5ad080d830 Scott Beeson
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync