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  1. Jira Service Management Data Center
  2. JSDSERVER-706

Add number of business days as Goal value

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • SLA
    • 5
    • 3
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Many SLA:s has a goal value of "end of next business day" or end of several business days. This is not possible now since you can only set a certain number of hours as a goal.

      For example SLA goal of "next business day" and an issue is created at 12:00. Business day goes from 8-16:00. Target time should then be 16:00 the next day and not at 12:00 next day.

          Form Name

            [JSDSERVER-706] Add number of business days as Goal value

            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 3
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            Labels Original: eexp-setup New: eexp-setup ril
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            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976455 ]
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            UIS Original: 5 New: 9
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              Unassigned Unassigned
              5115e6194337 Björn Gullander
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                Created:
                Updated: