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  1. Jira Service Management Cloud
  2. JSDCLOUD-3050

SLA time format: "days, hours, minutes"

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    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently SLAs can only be set in the format "hours (h), minutes (m)". In our company, we have SLAs (non-software related) that are several days. We would like to have the possibility to express these SLAs as "days (d)", for convenience of setting ánd reading the SLA.

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          duplicates

          Suggestion - JSDCLOUD-59 Ability to display SLA times in different formats

          • Closed
          is related to

          Suggestion - JSDSERVER-3050 SLA time format: "days, hours, minutes"

          • Closed

          Suggestion - JSDCLOUD-706 Add number of business days as Goal value

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              Unassigned Unassigned
              5822066740ad Klaas Van Ammel
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