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  1. Jira Service Management Data Center
  2. JSDSERVER-3050

SLA time format: "days, hours, minutes"

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently SLAs can only be set in the format "hours (h), minutes (m)". In our company, we have SLAs (non-software related) that are several days. We would like to have the possibility to express these SLAs as "days (d)", for convenience of setting ánd reading the SLA.

            [JSDSERVER-3050] SLA time format: "days, hours, minutes"

            Matthew McMahon (Inactive) added a comment -

            Hi Klass,

            If not done yet, I would encourage you to mention your use case at other issue, as well as vote and watch for updates.

            Regards
            Matt

            Matthew McMahon (Inactive) added a comment - Hi Klass, If not done yet, I would encourage you to mention your use case at other issue, as well as vote and watch for updates. Regards Matt

            Klaas Van Ammel added a comment -

            This issue can be closed, is exactly the same as JSD-59...

            Klaas Van Ammel added a comment - This issue can be closed, is exactly the same as JSD-59 ...

              Unassigned Unassigned
              5822066740ad Klaas Van Ammel
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