Uploaded image for project: 'Jira Service Management Server and Data Center'
  1. Jira Service Management Server and Data Center
  2. JSDSERVER-3050

SLA time format: "days, hours, minutes"

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • None
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently SLAs can only be set in the format "hours (h), minutes (m)". In our company, we have SLAs (non-software related) that are several days. We would like to have the possibility to express these SLAs as "days (d)", for convenience of setting ánd reading the SLA.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDSERVER-59 Display lengthier SLA times in appropriate format (i.e. days)

          • Closed
          is related to

          Suggestion - JSDSERVER-706 Add number of business days as Goal value

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-3050 SLA time format: "days, hours, minutes"

          • Closed

          Activity

            People

              Unassigned Unassigned
              5822066740ad Klaas Van Ammel
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync