Add number of business days as Goal value

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: SLA
    • 5
    • 3

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Many SLA:s has a goal value of "end of next business day" or end of several business days. This is not possible now since you can only set a certain number of hours as a goal.

      For example SLA goal of "next business day" and an issue is created at 12:00. Business day goes from 8-16:00. Target time should then be 16:00 the next day and not at 12:00 next day.

            Assignee:
            Unassigned
            Reporter:
            Björn Gullander
            Votes:
            42 Vote for this issue
            Watchers:
            22 Start watching this issue

              Created:
              Updated: