Allow further customization of Customer portal

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently, it's only possible to edit portal names, default language, front page title, logo, help center banner, and color scheme.

      Suggestion

      Ability to apply additional customizations to the Help Center / portal pages, such as:

      • Layout
      • Favicon
      • Search bar placeholder text ("Find help and services")
      • Change the "Contact us about" text with the ability to remove it completely from the page.
      • Background image
      • Send Button
      • Request groups Layout.
      • Static texts like Topics, Featured portals, More portals, and Recently used request forms.
      • Hide Related/External Resources inside of a Project
      • Allow customization of Organization Details shown in JSM Help Center/Customer Portal
      • Change font and format text
      • Separate colour option for Link, Background and Buttons.

        1. renamed_help_center_as_create_request_button.png
          renamed_help_center_as_create_request_button.png
          37 kB

            Assignee:
            Sushant Koshy
            Reporter:
            Ismael Olusula Jimoh (Inactive)
            Votes:
            397 Vote for this issue
            Watchers:
            244 Start watching this issue

              Created:
              Updated:
              Resolved: