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Suggestion
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Resolution: Unresolved
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888
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52
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Currently, it's only possible to edit portal names, default language, front page title, logo, help center banner, and color scheme.
Suggestion
Ability to apply additional customizations to the Help Center / portal pages, such as:
- Layout
- Favicon
- Search bar placeholder text ("Find help and services")
- Change the "Contact us about" text with the ability to remove it completely from the page.
- Background image
- Send Button
- Request groups Layout.
- Static texts like Topics, Featured portals, More portals, and Recently used request forms.
- Hide Related/External Resources inside of a Project
- Allow customization of Organization Details shown in JSM Help Center/Customer Portal
- is duplicated by
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JSDCLOUD-4597 Ability to view all request type results on the customer portal
- Closed
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JSDCLOUD-8387 Allow further customization of Customer portal
- Closed
- is related to
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JSDCLOUD-5522 Ability to customize Customer Portal Form same as Contact Support page
- Closed
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JSDCLOUD-4292 Ability to Customize the Self-help Content and Layout in Customer Portal
- Gathering Interest
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JSDSERVER-2327 Allow further customization of Customer portal
- Gathering Interest
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- was cloned as
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JSDCLOUD-8387 Allow further customization of Customer portal
- Closed
- mentioned in
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