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UIS:
591
Support reference count:
52
Feedback Policy:

Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

Currently, it's only possible to edit portal names, default language, front page title, logo, help center banner, and color scheme.

Ability to apply additional customizations to the Help Center / portal pages, such as:

Layout
Favicon
Search bar placeholder text ("Find help and services")
Change the "Contact us about" text with the ability to remove it completely from the page.
Background image
Send Button
Request groups Layout.
Static texts like Topics, Featured portals, More portals, and Recently used request forms.
Hide Related/External Resources inside of a Project
Allow customization of Organization Details shown in JSM Help Center/Customer Portal

is duplicated by

JSDCLOUD-4597 Ability to view all request type results on the customer portal

JSDCLOUD-8387 Allow further customization of Customer portal

is related to

JSDCLOUD-5522 Ability to customize Customer Portal Form same as Contact Support page

JSDCLOUD-4292 Ability to Customize the Self-help Content and Layout in Customer Portal

JSDSERVER-2327 Allow further customization of Customer portal

ENT-1623 Loading...

was cloned as

JSDCLOUD-8387 Allow further customization of Customer portal

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(1 is related to, 1 was cloned as, 13 mentioned in)