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  1. Jira Service Management Cloud
  2. JSDCLOUD-1547

Ability to Hide Service Desk from Help Center

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Atlassian Update

      Thank you for your patience. We are happy to announce that we are deploying this feature and you should now be able to manage a portal's visibility by accessing the Help Center settings page.

      For more details, please check the following doc: Manage visibility of topics in your help center.

      We have some Service Desks specifically use for Service Level Management (Internal purposes) and we have deleted the request types under those Service desks. Having that, it doesn't serve any purpose of making it visible from the Help Center as it is not meant for customer.

      As an admin, I would like to have the option to hide such Service Desk from Help Center.

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              d0d1ba410583 Sushant Koshy
              acardino Anna Cardino (Inactive)
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