Details
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Suggestion
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Status: Future Consideration (View Workflow)
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Resolution: Unresolved
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1,969
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38
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Thank you for your patience. We have finalized the user experience for this feature and are now actively building the capability to hide project cards from the Help Center home page.
We will share an update here once we start rolling out this feature.
Sushant, Product Manager, Jira Service Management
We have some Service Desks specifically use for Service Level Management (Internal purposes) and we have deleted the request types under those Service desks. Having that, it doesn't serve any purpose of making it visible from the Help Center as it is not meant for customer.
As an admin, I would like to have the option to hide such Service Desk from Help Center.
Attachments
Issue Links
- duplicates
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JSDCLOUD-1012 Possibility to disable customer portal
- Closed
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JSDCLOUD-1702 The option to exclude a Service Desk Customer Portal from the Help Center
- Closed
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JSDCLOUD-3864 Having An Option To Show/Hide SD Project On Customer Portal Help Center
- Closed
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JSDCLOUD-6451 Hide projects on customer portal that have no request types
- Closed
- is blocked by
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JSDSERVER-1547 Ability to Hide Service Desk from Help Center
- Closed
- is related to
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JSDCLOUD-1702 The option to exclude a Service Desk Customer Portal from the Help Center
- Closed
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JSDCLOUD-3864 Having An Option To Show/Hide SD Project On Customer Portal Help Center
- Closed
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JSDCLOUD-6451 Hide projects on customer portal that have no request types
- Closed
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JSDSERVER-1547 Ability to Hide Service Desk from Help Center
- Closed
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JSDSERVER-1012 Possibility to hide/disable the customer portal and help center
- Gathering Interest
- mentioned in
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