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  1. Jira Service Management Cloud
  2. JSDCLOUD-1547

Ability to Hide Service Desk from Help Center



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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.


      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Update as of 21 December 2022

      Thank you for your patience. We have finalized the user experience for this feature and are now actively building the capability to hide project cards from the Help Center home page.
      We will share an update here once we start rolling out this feature.

      Sushant, Product Manager, Jira Service Management

      We have some Service Desks specifically use for Service Level Management (Internal purposes) and we have deleted the request types under those Service desks. Having that, it doesn't serve any purpose of making it visible from the Help Center as it is not meant for customer.

      As an admin, I would like to have the option to hide such Service Desk from Help Center.


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              Unassigned Unassigned
              acardino Anna Cardino (Inactive)
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