Loading...

XML

Word

Printable

Details

Type: Suggestion
Resolution: Duplicate
Component/s: Customer Portal - Help Center
Labels:
- affects-cloud

UIS:
1
Support reference count:
14
Feedback Policy:

Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

Description

NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

We would like the ability to select whether or no to have a Service Desk that is unrestricted appear on the list of Service Desks on the Help Center. It may be additional beneficial to have the ability to create multiple Help Centers and assign Service Desks to the appropriate Help Center. An example of the reasoning for this would be a grouping of Service Desk for internal users and external users and/or for product brand grouping.

Attachments

- Sort By Name
- Sort By Date
- Ascending
- Descending
- Thumbnails
- List

HPE0-S22-dumps.pdf
407 kB
08/May/2019 6:32 AM

Issue Links

is duplicated by

JSDCLOUD-1547 Ability to Hide Service Desk from Help Center

Closed

is related to

JSDSERVER-1702 The option to exclude a Service Desk Customer Portal from the Help Center

Gathering Interest

relates to

JSDCLOUD-1202 The ability to hide the Help Center would be great!

Closed

JSDCLOUD-1547 Ability to Hide Service Desk from Help Center

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...

(2 mentioned in)

Activity

People

Assignee:: Ewin Davis K (Inactive)

Reporter:: Sam Ware

Votes:: 51 Vote for this issue

Watchers:: 32 Start watching this issue

Dates

Created:: 25/Mar/2015 5:57 PM

Updated:: 07/Jan/2021 12:30 PM

Resolved:: 07/Jan/2021 12:18 PM