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  1. Jira Service Management Data Center
  2. JSDSERVER-1702

The option to exclude a Service Desk Customer Portal from the Help Center

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      We would like the ability to select whether or no to have a Service Desk that is unrestricted appear on the list of Service Desks on the Help Center. It may be additional beneficial to have the ability to create multiple Help Centers and assign Service Desks to the appropriate Help Center. An example of the reasoning for this would be a grouping of Service Desk for internal users and external users and/or for product brand grouping.

              Unassigned Unassigned
              629c61e31d32 Sam Ware
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