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  1. Jira Service Management Cloud
  2. JSDCLOUD-3864

Having An Option To Show/Hide SD Project On Customer Portal Help Center

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Currently we can set a ServiceDesk project to be only available for "people on my customers list can raise a request" in Request Security section.
      This makes that specific project unavailable (blocked) permanently.
      Having such option can help customers to access the hidden project(s) using the direct link of the project somewhere else other than customer portal.

      Suggested Resolution

      To provide an option in project level, on Customer portal settings to show or hide specific project on Help Center

            59c735ccc3fd Ewin Davis K (Inactive)
            somidi Sam Omidi (Inactive)
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            43 Start watching this issue

              Created:
              Updated:
              Resolved: