Having An Option To Show/Hide SD Project On Customer Portal Help Center

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Customer Portal
    • None
    • 4

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently we can set a ServiceDesk project to be only available for "people on my customers list can raise a request" in Request Security section.
      This makes that specific project unavailable (blocked) permanently.
      Having such option can help customers to access the hidden project(s) using the direct link of the project somewhere else other than customer portal.

      Suggested Resolution

      To provide an option in project level, on Customer portal settings to show or hide specific project on Help Center

            Assignee:
            Unassigned
            Reporter:
            Sam Omidi (Inactive)
            Votes:
            9 Vote for this issue
            Watchers:
            10 Start watching this issue

              Created:
              Updated:
              Resolved: