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  1. Jira Service Management Data Center
  2. JSDSERVER-3864

Having An Option To Show/Hide SD Project On Customer Portal Help Center

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Details

    • Suggestion
    • Resolution: Low Engagement
    • None
    • Customer Portal
    • None
    • 4
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently we can set a ServiceDesk project to be only available for "people on my customers list can raise a request" in Request Security section.
      This makes that specific project unavailable (blocked) permanently.
      Having such option can help customers to access the hidden project(s) using the direct link of the project somewhere else other than customer portal.

      Suggested Resolution

      To provide an option in project level, on Customer portal settings to show or hide specific project on Help Center

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        Issue Links

          relates to

          Suggestion - JSDCLOUD-3864 Having An Option To Show/Hide SD Project On Customer Portal Help Center

          • Closed

          Activity

            People

              Unassigned Unassigned
              somidi Sam Omidi (Inactive)
              Votes:
              9 Vote for this issue
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              10 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

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