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  1. Jira Platform Cloud
  2. JRACLOUD-36740

Extend Group administration page to show more use locations

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Atlassian Update – 04 November 2024

      Hi everyone,

      Thank you for taking the time to share your challenges around identifying where groups are utilised within Jira. After a thorough review by the team, we have decided that we will not be able to implement this suggestion in the next 12-18 months. We will be maintaining this ticket's status as "Gathering Interest" in order to continue learning from all of you about pain points and challenges relating to this suggestion, and will continue to re-visit this ticket in our ongoing product planning.

      We understand that this is not the update you may have been hoping for, especially given the longstanding nature of this issue. Please don't hesitate to contact me if you have any questions or feedback.

      Regards,
      Aditi Dalal
      adalal@atlassian.com
      Product Manager, Jira Cloud

      Currently we only show when a group is used in:

      • Permission Schemes
      • Notification Schemes
      • Issue Security Schemes
      • Shared filters

      A more complete list of locations where a group can be used is:

      • Permission Schemes
      • Notification Schemes
      • Issue Security Schemes
      • Shared filters
      • Project Roles
      • Global Permissions
      • Custom field values
      • Post functions in workflows
      • Conditions in workflows
      • Shared dashboards
      • Filter subscriptions
      • Plugins (we can't help check this one, because we don't know how plugins will use this)

      We should extend this functionality to check as many places as possible because understanding the impact of changes to groups is very difficult for admins at this time.

      Workaround

      Permissions schemes
      https://confluence.atlassian.com/jirakb/how-to-find-group-usage-in-permission-schemes-for-jira-cloud-via-rest-api-and-python-1217306462.html

      Filters
      A user with the Administer Jira Global permission can go to 
      YOUR_SITE_NAME.atlassian.net/rest/api/3/filter/search?expand=jql&overrideSharePermissions=true

      and search for the group name to see which filter it is used in.

      Once you know the filter's name you can go to
      YOUR_SITE_NAME.atlassian.net/secure/admin/filters/ViewSharedFilters.jspa and make yourself its owner or delete the filter:

        1. groupUsage.txt
          3 kB
        2. screenshot-1.png
          screenshot-1.png
          278 kB

              dcbd111bd252 Aditi Dalal
              bberenberg Boris Berenberg (Inactive)
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                Created:
                Updated: